Connect

Join us Contact

Why is SaaS a dream come true for ISVs and DevOps not so much?

16/03/18

The first time I visited an ISV customer about 10 years ago, the owner showed me around the office and proudly told me about the 950 customers running his software.
Reading time: 2 minutes

One of the larger rooms in the office had a CD replication machine. Years ago, when CDs were part of everyday life, I had worked for ODME, a leading producer of optical disc machines, so I was surprised when I recognized one in an ISV's office.

No pude evitar preguntar: «¿Qué diablos estás haciendo con esa cosa?» (De una manera mucho más agradable, por supuesto). Explicó que la usaba para hacer actualizaciones de software para enviar a sus 950 clientes. Ah, sí. Por supuesto.

So when you think back to those days and the excruciating manual work that was required to provide upgrades, it becomes clear why SaaS and cloud-based software is today's holy grail for ISVs. Doing an upgrade on a single server obviously beats sending out 950 CDs and then having to handle the 200 related phone calls from your (semi-annoying) customers who are struggling to install it.

Let's skip the other part of the nightmare where, as an ISV, we had to manage our own internal server (farm), get an additional internet line as backup, backups and hot-swappable disks, and struggled to find backup and recovery plans for power outages and any other disaster that could take us offline. Let's escape in the time machine and fast forward to today's dreamy cloud setups.

Keeping the cloud at your service

Hoy en día, esperamos que la nube funcione. El escenario de nube ideal ofrece escalabilidad ilimitada y variable, es de bajo costo y extremadamente rentable con un modelo de pago según su uso. Y a pesar de todo, ejecutar su aplicación en la nube lo vale porque siempre está «activa», ofrece velocidad y rendimiento estelares, y ofrece una implementación continua de los sistemas que ya existen. A decir verdad, es más que una buena práctica para los ISV, es la única forma en que un ISV puede administrar un negocio que tenga sentido.

Yvo Boom
VP Corporate Development at Servoy
(Published on the Servoy Blog)

Share