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Business lessons from an uncertain year

21/12/20

The coronavirus has created significant disruptions for companies across all industries and, as a result, many have had to quickly invest in solutions.
Reading time: 2 minutes

The need for enterprise digital enablement has never been more critical. The coronavirus has created significant disruptions for companies across all industries and, as a result, many have had to quickly invest in solutions.

Collaboration and employee communication technologies, mobile devices and services, network capabilities, and information security tools are part of the backbone of the new world.

As a result, companies are readjusting their business continuity strategies and plans to be more resilient in the future. The coronavirus has forced us to reprioritize our objectives and cut costs by changing the way we work and reviewing our IT and communications needs in the short and medium term.

Taking on the role of CEO just as the COVID-19 outbreak was spreading around the world caused me to reprioritize my own plans for the business.

An immediate concern was to ensure the safety of my 6,500 colleagues at Logicalis Group and to respond quickly to the serious threat of the pandemic, allowing all employees to work remotely and thus stay safe.

By providing the right tools and processes, we have been able to continue to operate safely while aligning our discretionary cost base to protect profitability and cash.

I am particularly proud of the way we have been able to support clients in different sectors, healthcare facilities, government institutions, banks and telecommunications companies by delivering and implementing much needed technology solutions and services to ensure their operational continuity. We work in true partnership with our clients, supporting them with rapid implementation responses to their IT requirements, offering flexible financial terms and advising on new consumption models.

For the future, innovative mindsets will continue to be needed to launch new services and solutions that have the ability to adapt to the demands of customers and ensure operational continuity for a future, for now, uncertain, where technology will play an increasingly important role not only as a differentiating factor through new business models or new digital production models, but a factor that will allow "survive" the ups and downs of the global ecosystem, interconnected and interdependent, of which we are all part.

 

by Bob Bailkoski, CEO of Logicalis.

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